Refund Policy
Last updated 12 September 2026
We want you to be happy with Flicka Pro. Try the free plan for as long as you like first; if you buy Pro and it isn't right for you, this is how refunds work.
1. 14-day money-back guarantee
If you are not satisfied, you can request a full refund within 14 days of your first Pro purchase, whether monthly, yearly or lifetime. No reason is needed.
2. Renewals
Subscription renewals are charged automatically. If you forgot to cancel, contact us within 14 days of a renewal charge and we will refund it and cancel the subscription. After 14 days renewals are not refundable, but you can cancel so you are not charged again.
3. Cancelling
Cancel any time from the billing portal in the app (avatar menu → Manage billing). Your Pro access continues until the end of the period you have paid for, then your account returns to the free plan. Cancelling does not by itself trigger a refund; use the guarantee above if you are within the window.
4. How refunds are processed
Purchases are made through Paddle, our merchant of record, so Paddle issues the refund to the original payment method. Email support@tryflicka.com with the email address you used at checkout, or use the receipt email from Paddle. Refunds normally reach your account within 5–10 business days depending on your bank.
When a lifetime licence or subscription is refunded, the account returns to the free plan immediately.
5. When we may decline a refund
- Requests outside the windows above.
- Repeated purchase-and-refund cycles on the same account.
- Accounts that breached our Terms of Service.
Nothing here limits rights you have under consumer law where you live, including the right to a refund for a faulty service.
6. Contact
Refund requests and questions: support@tryflicka.com.